Technical Support


BMS leads the way in providing outstanding customer service and technical support when dealing with the use of its equipment by its customer base.

1. Please consult initially, owners manual to ascertain whether the required technical information and support is present within.
 
2. Contacting us by Phone: If unable to obtain the appropriate information from the instruction manual, call us on our Sydney number 02 9726 7778 between Monday to Friday 8:30 am to 5:30pm. Public holidays excepted.
 
3. Contacting us by email: Alternately, you can email us on support@beautyandmedical.com.au with a description of the information required. Please include in all correspondence, system name, serial number, place of installation and nature of the problem, together with one or more contact numbers for us to contact you on. Email reply is sent by next 24 hours ( weekends excluded)
 
4. Our systems are build to provide carefree continual supply, but in the event of a breakdown, please call us on the support numbers as outlined in the technical manual.